Frequently Asked Questions
Everything you need to know about shopping with Flat Out.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Flat Out ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.